Purchase and Refund Policy
For Huckleberryhash's Treasure Trove
Effective Date: 25th November 2024
At Huckleberryhash's Treasure Trove, we aim to provide a delightful shopping experience by offering unique vintage treasures. This policy outlines our terms regarding purchases and refunds. Please review it carefully before making a purchase.
1. General Terms
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All products are sold on an "as-is" basis, especially for vintage and pre-owned items.
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Due to the nature of our inventory, items may have wear, imperfections, or signs of use. These characteristics are part of the charm of vintage items and are not considered defects.
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By purchasing from Huckleberryhash's Treasure Trove, you acknowledge and accept the condition of the item as described in the product listing.
2. Purchase Terms
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Product Descriptions: We strive to provide accurate descriptions and photographs for all items. Please review these carefully before purchasing.
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Pricing: All prices are listed in [insert currency] and include applicable taxes unless otherwise specified. Shipping costs are calculated at checkout.
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Order Confirmation: Orders are considered confirmed once payment is successfully processed.
3. Refunds and Returns
a. No Refunds for Change of Mind
We do not accept returns or offer refunds for:
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Change of mind
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Minor imperfections or wear consistent with the vintage nature of an item
b. Refunds for Faulty or Misrepresented Items
If an item is significantly different from its description or arrives damaged due to shipping, we may offer a refund or exchange. To qualify:
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Contact us within 7 days of receiving your order at [insert contact email].
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Provide a detailed explanation and include photographs of the issue.
c. Eligibility for Refunds or Exchanges
Refunds or exchanges will only be considered if:
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The issue is reported within the specified timeframe.
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The item is returned in its original condition and packaging (if applicable).
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The issue is verified by our team.
Return Shipping:
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Customers are responsible for return shipping costs unless the item is faulty or incorrectly described.
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We recommend using a trackable shipping service.
d. Non-Refundable Items
The following items are non-refundable under all circumstances:
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Sale items
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Gift cards
4. Cancellations
Orders may only be canceled before they are shipped. Once an order is dispatched, it cannot be cancelled.
5. Shipping Policy
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We ship orders within one week of payment confirmation.
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Shipping times may vary depending on your location.
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We are not responsible for delays caused by shipping carriers or customs.
6. Contact Us
If you have any questions or concerns about your purchase or this policy, please contact us via our web contact form.
Thank you for choosing Huckleberryhash's Treasure Trove for your vintage finds. We appreciate your understanding and support of our unique collection!